Preconference Sessions

• • • • One-Day Education Session Hosted by NENA

“911 Center Culture: A Strategy for Personal & Organizational Success”

• • • • ENP Study Group 
      • PUC Task Force Meeting

Opening Session – 8:30am

Sessions by Track – 9am to 4pm

• • • •  Operations:
        • Making Mental Health and Wellness a Priority in the PSAP
        • Recruitment and Retention – New Strategies and Best Practices
        • The Training Life Span – From New-Hires to Continuing Education
        • Purposeful Policies: Practical Development of Standard Operating Guidelines/Procedures
      • Technical:
        • Deployment of 988 and the Impact on 911
        • Statewide Radio Project Update
        • Statewide NG911 Implementation Update – PEMA
        • In the Cloud – 911 Technology Supported by Cloud Based Systems
        • Broadband integration in PSAP operations
      • GIS:
        • A Guide to New Guidance for NG911 Data
        • Sunrise, Sunset: The Emergence of ArcGIS Pro Solutions
        • 2020 United States Census Bureau information integration – New interface
        • PASDA updated information for 2022

Supersession Day – 9:30am to 12pm

• • • • Operations: Command and Communications
      • Technology: Integrating NextGen911 Technologies into the PSAP
      • GIS: Pennsylvania’s NG911 Statewide Migration

Conference Welcome and Pig Roast – 6pm to 9pm

Join us on the lawn for great food and fun! Spend some time catching up with old friends or making new ones in a relaxing and casual atmosphere. 

Exhibit Hall Open – 1pm to 6pm

Discover new innovations and support available to the 911 community as we continue the NG911 migration.

Thursday Dinner – 6pm to 8pm

Details to come – check back soon!